Support

Last modified: 25 July 2026

Where

Support runs in the Sniffer Studio Discord, which has dedicated VoiceSniffer channels for setup and for flags you think were wrong. It is also where release news for the launch gets posted.

Before you ask

Check the status page — it says whether the fault is ours.
Run /vs status and read troubleshooting. Most reports land on one of the rows in that table.

What to include

Server platform and version, and your Simple Voice Chat version.
The /vs status output.
Your engine mode, and whether the processor is yours or ours.
The log lines with timestamps, and the request id if one is present.
For a suspected wrong flag: the player, the severity, and roughly what was actually said.

Never paste your licence key or processor token. Support does not need either, and both are credentials.

Elsewhere

Web panel — build your config and check licence state.
Customer dashboard — your account and licences.
Status page — service state.
About Sniffer Studio.